Question 1

Is wifi included in my rent?

Accepted Answer

What's included in the rent is wifi, heating, water, electricity, and water.

Question 2

How can I add funds to use the laundry on the app?

Accepted Answer

You can use PayPal or card payment to top up the laundry portal on your app.

Question 3

Can I bring my pet along?

Accepted Answer

Unfortunately, bringing your pet over is not allowed, the only exception being that the pet is a working or guide dog. In that case, this can be arranged with the staff.

Question 4

Does my room have a TV?

Accepted Answer

Some room types do have TV; however, you will have to pay for a TV license if you wish to watch live or on-demand TV. Many communal areas have TVs. You can also share a TV license with your flatmates to watch TV in communal spaces.

Question 5

Am I able to move out early?

Accepted Answer

You can do so; however, you will not receive any rent refunds.

Question 6

Do I get back my advance rent?

Accepted Answer

This advance rent will account for a portion of your first rent.

Question 7

Should I clean my room before moving out?

Accepted Answer

You should leave the room in the same state you found it in. The flat should also be cleaned with your flatmates before you check out.

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Unite Students Cedar House,
Liverpool

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