What payment options are available?

• England & Wales: 1 or 4 instalments

• Scotland: 1, 2, or 4 instalments

Is a guarantor required?

• Full payment upfront: No guarantor needed

• Instalments: Guarantor required

What is the 4-instalment schedule?

• 10% — 3rd August (required to move in)

• 30% — 23rd September

• 40% — 8th November

• 20% — 9th April

• Exact schedule is confirmed in the customer portal and may vary within the allowed structure

What are the key payment conditions?

• Paying in full removes the need for a guarantor

• Instalment payments require a guarantor

• First 10% payment is mandatory to secure move-in under instalment plans

• Payment structure differs by region (England & Wales vs Scotland)

What is the cancellation policy?
You may only be released from your tenancy at the landlord’s discretion and if a suitable replacement tenant takes over your contract. The replacement must sign, pay, and move in before any refund is issued. You must also pay an administration fee. If no replacement is found, you remain liable for the full rent until the tenancy ends. Full terms apply as set out in Section 6 of your Tenancy Agreement.

Can I cancel after moving in?
Yes, but only under the same conditions. You remain bound by your tenancy unless a suitable replacement tenant is approved.

Can I do a tenancy takeover?
Yes, if the replacement tenant is at least 18, a full-time student near the accommodation, signs the remaining contract, pays all sums due, and provides a guarantor where required. If not completed within 7 days, you remain responsible for the tenancy and rent.

What if I don’t get a place at university?
You may only be released if a suitable replacement tenant is found and approved, and you provide both a rejection/withdrawal letter and a new acceptance letter from another institution.

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full Accommodation Contract for a comprehensive understanding of their cancellation policies.