Friargate Court Preston,
Preston

When is rent due, and must it be paid all at once?

Rent is divided into instalments spread across the year to align with student loan disbursements and avoid single lump-sum costs. Specific payment dates vary by location and are detailed in the individual property license agreement or available upon request.

When must the initial deposit be paid to secure a room?

The deposit must be paid at the exact time the tenancy agreement is signed to finalise the booking.

What happens if the booking deposit is not paid within the 7-day window?

The Landlord reserves the right to automatically cancel the reservation and release the room to other applicants. It is critical to contact the property immediately if a delay occurs to prevent losing the accommodation.

Can a tenancy agreement be cancelled immediately after it is accepted?

Yes. A 7-day cooling-off period begins immediately upon accepting the agreement. If the tenancy has not yet started and the tenant has not moved in, the agreement can be cancelled in writing for a full refund of rent and deposits. The Landlord may still retain any legally permitted booking or admin fees.

What happens if the tenancy starts before the 7-day cooling-off period ends?

If the official tenancy start date falls within those 7 days, the cooling-off window shortens and officially expires on the day the tenancy begins.

How can a tenant cancel the agreement after the cooling-off period has passed but before the move-in date?

The tenant remains responsible for the lease unless a suitable replacement tenant is found. The replacement must be approved by the Landlord and sign a new contract. The original tenant must pay all balances owed up to the replacement's start date and may be charged a legal admin or remarketing fee. Liability only ends when the new tenant's contract begins.

What is the cancellation process once the tenancy has officially commenced?

The tenant is liable for the full contractual rent unless an approved replacement tenant is secured and signs a new agreement. The original tenant must pay all outstanding rent, remain bound by the lease until the replacement contract starts (or the original term ends), and pay a £50.00 room preparation fee.

Can the contract be terminated early if a tenant leaves the university or falls ill?

Yes. Written notice can be given if a tenant withdraws, is excluded, or is denied admission to their higher education institution, or if they suspend studies for more than 60 days due to illness. This requires a minimum of four weeks' written notice stating the departure date, along with official institutional proof. The room must be vacated by that date, and a £50.00 room preparation fee applies.

What happens if there is an error in the student status termination notice?

The Landlord will notify the tenant of any defects in the notice or evidence as soon as possible and provide a reasonable opportunity to correct them.

What are the options if a first-year student fails to secure a university place or a study visa?

Under the "No Place, No Pay" and "No Visa, No Pay" policies, first-year students can cancel before the tenancy starts if they do not receive a university offer or are denied a UK study visa. Written notice and official documentation (such as a UCAS letter or official visa refusal) must be provided for a full refund. These policies vary by property location and should be confirmed on the official website.

What happens to the lease agreement if a tenant passes away?

The agreement ends immediately upon written notice to the Landlord. Rent obligations cease from the date of death, and any advance payments covering dates after this point will be refunded to the tenant's estate.

What happens if the accommodation is not ready for the tenant on the scheduled start date?

The Landlord must take all lawful and reasonable steps to ensure the room is available. If vacant possession cannot be provided, the Landlord must work to reduce tenant hardship and may offer alternative housing options if available.

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full Accommodation Contract for a comprehensive understanding of their cancellation policies.