The Fitzroy,
Cardiff

• Deposit Requirement: No, a deposit is not required. Instead, you’ll need to pay an advance rent fee, which will go towards your rent.

• Rent Payment Methods: You can pay your rent instalments through the student portal. If you need help accessing your account, you should contact the residence team.

• Instalment Payments: Yes, if you are a domestic student or an international student with a UK-based guarantor, you can pay your rent in 3 or 4 instalments.

• Full Payment Option: Yes, you can choose to pay your annual rent upfront in a single payment instead of instalments.

• No UK-based Guarantor Policy: If you do not have a UK-based guarantor, you will need to pay your rent upfront in full.

• Bank Transfer Payments: Payments are usually made through the booking portal. In some cases, bank transfer may be possible, but only after speaking with the residence team.

• Included Utilities: Yes, water, gas, and electricity are included in your rent, so there are no additional utility bills to pay.

• Council Tax Exemption: No, full-time students are not required to pay council tax

You can cancel your tenancy and receive a full refund of your advance rent and any rent paid if you cancel before 1st May 2026 or within 48 hours of signing your tenancy agreement (the cooling-off period), as long as your tenancy has not started or you haven’t collected your keys.

Cooling-Off Period

You must send your cancellation request in writing or by email to the property manager.

Post Cooling-Off Cancellation

You can still request to cancel, but you will remain responsible for paying rent until a suitable replacement tenant is found.

Visa Application Rejection

You may be released from your tenancy if you submit your cancellation request within 3 days of receiving your visa rejection and provide a copy of the official rejection letter.

Rent Responsibility After Visa Rejection

You remain responsible for rent until the required documents are received and processed.

University Acceptance Cancellation

If you are a first-year undergraduate and do not receive your university offer, you may cancel your tenancy.

Cancellation Requirements for University Rejection

You must submit your cancellation request before 22nd August 2026 and provide a copy of your rejection letter from the university or UCAS.

Refund Process for University Rejection

Once your request is approved, your advance rent and any rent paid will be refunded.

Transfer Option

You may be offered the option to transfer to another residence if you plan to study in a different location.

AML Check Failures

If your booking does not pass anti-money laundering checks, it may be cancelled, and any payments made will be refunded.

Policy Review Advisory

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time.

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full accommodation contract for a comprehensive understanding of their cancellation policies.