Stonebridge House,
Bristol

What payment options are available?

Almero Student offers three main payment plans to suit different budgets:

• Full Payment (Upfront):
  You pay 100% of your rent before arrival.

• Termly Instalments:
  Your rent is split into 4 payments:

  • 10%

  • 34%

  • 34%

  • 22%

• Monthly Instalments:
  Paid across 9 Direct Debit payments:

  • 8 payments of 10%

  • 1 final payment of 20%

Do I need to pay a deposit?

No. Almero Student does not take traditional deposits.

Instead, you pay an Advance Rent payment when booking your room. This is usually up to 2% of your total rent and is deducted from your first rent instalment once your tenancy begins.

Do I need to pay anything to secure my room?

Yes. To confirm your booking, you must pay the Advance Rent upfront. This secures your room and is later deducted from your overall rent.

Do I need a guarantor?

It depends on your payment plan:

• Upfront payment (full rent): No UK guarantor required

• Instalment plans (monthly or termly): A UK-based guarantor is required

If you don’t have a UK guarantor, you can use a certified guarantor service such as Leap Guarantor or similar approved providers.

What does a guarantor do?

A guarantor agrees to cover your rent if you miss a payment. This is usually a UK-based family member or friend, or a third-party guarantor service.

What is included in the rent?

Your rent is fully inclusive, meaning there are no extra charges for:

• Water, gas, and electricity

• Wi-Fi

You are also exempt from UK council tax as a student.

Do I need to pay for a TV licence?

Almero Student covers TV licences for communal areas only.

If you watch live TV or use BBC iPlayer in your private room, you will need to purchase your own TV licence.

Can I cancel my booking after signing the tenancy agreement?

No. Once the tenancy agreement has been signed by both you and Almero Student, it becomes legally binding and there is no cooling-off period. This applies even if you do not collect your keys or move in, and you will normally remain liable for the full rent unless you meet specific cancellation conditions.

Can I cancel if my university offer is withdrawn?

Yes, but only if you are a first-year undergraduate student or a postgraduate student and your university place is withdrawn.

You must provide:

• A rejection letter from your university or UCAS, or UCAS status proof

• Or proof of acceptance at a new university via UCAS adjustment

Important conditions:

• Documents must be submitted within 7 calendar days of results being published

• Your request will be reviewed by the property manager

• If approved, your contract will be cancelled and any advance rent will be refunded

• If documents are not provided or are insufficient, your request may be rejected and you will remain liable for rent

Can I cancel if my UK visa is refused?

Yes. You may be eligible for cancellation if your visa application is rejected.

You must provide:

• An official visa refusal letter or email

• A confirmation letter from your university stating you can no longer study due to visa refusal

Important conditions:

• Documents must be sent within 7 calendar days of visa refusal

• Your request must be reviewed and approved by the property manager

• If approved, your contract will be cancelled and any advance rent refunded

• If not, you remain liable for the full rent

Can I cancel after moving in?

Yes, but it depends on your tenancy type.

How do cancellations work under an Assured Periodic Tenancy (APT)?

If you have an APT (generally contracts signed before 1 May 2026, or residents at Welton Road), you can cancel by giving:

• At least 2 calendar months’ written notice

• Notice must end at the end of a rent period

• A notice must be sent via email

Your cancellation is only valid once confirmed in writing by the property manager. Any rent owed or refunds will be calculated and confirmed to you.

How do cancellations work under a Common Law Tenancy (CLT)?

If you have a CLT (contracts signed after 1 May 2026, excluding Welton Road), you may cancel with at least 4 weeks’ notice, but only if one of the following applies:

• You withdraw from university

• You are excluded from university

• You suspend studies due to illness for more than 60 days (with university approval)

Requirements:

• Provide written notice and intended move-out date

• Provide supporting evidence from your university

• Receive written confirmation from the property manager

Cancellation is only confirmed once approved in writing, and final rent/refund calculations will follow.

Can I cancel for other reasons after signing the contract?

If your situation does not meet the cancellation criteria, you remain liable for the rent. However, you have two options:

• Continue paying rent until the end of your contract even if you move out

• Find a replacement tenant to take over your contract

How does finding a replacement tenant work?

You can try to find a replacement tenant yourself. The new tenant must:

• Be a full-time student in the UK

• Agree to take over the remaining contract period

Once found:

• You must notify the property team and provide the new tenant’s details

• A deed of assignment will be signed by all parties

• Standard checks (e.g. visa and student status) will apply

Once approved and signed, you will be released from your tenancy from the new tenant’s start date.

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full Accommodation Contract for a comprehensive understanding of their cancellation policies.