CityLife Pankstraße,
Berlin

• Rent and Security Deposit Payment: The full rent and security deposit must be paid upon tenant check-in.
  
  
• Instalment Options for Security Deposit: In certain cases, the security deposit may be split into two instalments.
  
  
• Monthly Payment Coverage: A fixed monthly fee covers rent and utilities, so tenants avoid separate utility contracts and unexpected energy back-payments.
  
  
• Payment Management: Transactions and rent management are handled digitally through the accommodation app or standard, traceable bank payment methods.
  
  
• Security Deposit Amount for Traditional Rentals: Traditional Berlin rentals may require a security deposit of up to three months’ rent. The deposit is refundable after the tenancy ends and the property's condition has been verified.

This document outlines your rights regarding contract withdrawal and related procedures.

• Contract Withdrawal: You may withdraw within 14 days of the contract date without giving a reason.
  
  
• Withdrawal Procedure: Send a clear withdrawal statement, such as a letter or email, before the 14-day period expires.
  
  
• Post-Withdrawal Process: All payments received must be refunded without undue delay and within 14 days of receiving your withdrawal notice.
  
  
• Refund Method: The refund will use the same payment method, unless you expressly agree otherwise, and no refund fees will be charged.
  
  
• Service Request During Withdrawal Period: If you request services to begin during the 14-day period, you must pay an amount proportionate to the services provided up to the time you withdraw.
  
  
• Early Withdrawal Right Termination: It ends early if the contract is fully performed by both parties at your express request during the withdrawal period.
  
  
• Model Withdrawal Form: No. If used, it should identify the contract and include the contract date, consumer's name and address, withdrawal date, and signature if submitted on paper.
  
  

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full accommodation contract for a comprehensive understanding of their cancellation policies.