10, St Anns Avenue,
Leeds

Do I need to pay to confirm my booking?
Yes. Full payment must be received in cleared funds to confirm and secure the booking.

What happens if I do not pay within 24 hours?
If payment is not received within 24 hours, the booking may be cancelled, and any deposit may be forfeited.

Is a security deposit required?
Yes. A security deposit may be required before check-in, either as a payment or a card pre-authorisation.

Can my booking be cancelled if I fail to pay?
Yes. If required payments are not completed, the booking may be cancelled, and any money already paid may be lost, depending on the terms applied.

Are there charges for late payment?
Yes. Late payments may incur interest charges of 4% above the base rate for consumers, applied until the outstanding balance is fully paid.

Can I cancel my booking for free?
Yes. You can cancel 14 nights or more before arrival with no cancellation fee, and your deposit and any fees will be refunded.

What happens if I cancel less than 14 nights before arrival?
If you cancel within 14 nights of arrival:

• If your booking is under 14 nights, you will receive no refund
• If your booking is over 14 nights, you will be charged for the next 14 nights of stay

What happens if I do not show up (no-show)?
If you do not arrive for your booking, the full booking amount will be charged.

What happens if the company cancels my booking?
If the company cancels your booking, all payments made will be refunded within 14 days.\

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full Accommodation Contract for a comprehensive understanding of their cancellation policies.