Yugo Bottleworks,
Cork

How can I pay for my accommodation?
You can pay using a credit or debit card, or by Direct Debit.

Can I pay in instalments?
Yes, you can choose to pay in instalments.
To do this, you must have a guarantor in place. 

Can I pay the full amount upfront?
Yes, you have the option to pay your accommodation fees in full through the student portal. 

Do I need a guarantor to book?
A guarantor is only required if you choose to pay in instalments. 

Where do I make my payments?
All payments are completed through the student portal after logging into your account.

Can I cancel my booking before moving in?
Yes, you can cancel your Licence before collecting your room keys, subject to the conditions outlined below.

What happens if I booked before 1st May 2026?
If you signed your Licence before 1st May 2026 and have not collected your keys, you can cancel with no penalty up to 1st May 2026.
You must send a written notice or an email to the property manager.
Your advance room fee will be refunded once cancellation is confirmed.

What if I booked on or after 1st May 2026?
You can cancel within 14 days of signing your Licence (Cooling-Off Period), provided you have not collected your keys.
You must notify the property manager in writing or by email.
Your advance room fee will be refunded once cancellation is confirmed.

Can I cancel after the Cooling-Off Period?
Yes, you can request to cancel at any time by contacting the property manager in writing or by email.
However, you will remain liable for the room fees until a suitable replacement student is found.

What happens if my visa application is rejected?
You may be released from your Licence if:

• You submit a cancellation request within 3 days of receiving your visa rejection letter; and
• You provide a copy of the official rejection letter.

If your Licence has already started, you will remain liable for room fees until these documents are received.

What if I don’t get an offer from my chosen university?
This applies to first-year CAO undergraduate applicants only.
You may cancel your Licence if:

• You submit your request within 24 hours of receiving your offer or rejection; and
• You provide a copy of the CAO or college rejection letter.

Once approved, your advance room fee will be refunded.

Do I have any additional legal rights to cancel?
Yes, these cancellation terms are in addition to your statutory rights under residential tenancies legislation. Please refer to your Licence agreement for full details.

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full Accommodation Contract for a comprehensive understanding of their cancellation policies.