El Poblado Residence,
Medellin

Booking Confirmation
After host approval, the first month’s rent is charged to the guest to confirm the booking.

Alternative Payment Option (If Allowed by Host)
Some hosts may allow guests to pay a down payment to secure the space. In such cases:

• A down payment is required to secure the space.

• The remaining balance is due 7 days before the move-in date.
  
  

Payment Schedule Transparency
The full payment schedule is displayed to the guest before checkout.

You may terminate the Residents Terms even before moving in, and termination takes effect immediately once notice is delivered.

Cancellation Policies
The applicable policy depends on the host’s selection in the listing and booking request.

Refund Rules

• Flexible: 100% refund if canceled ≥7 days before move-in

• Moderate: 100% refund if canceled ≥14 days before move-in

• Standard: 50% refund if canceled ≥30 days before move-in

• Firm: 50% refund if canceled ≥14 days before move-in

• Strict: 50% refund if canceled ≥30 days before move-in

Process & Details

Cancel via Booking Details. More information, including fees, is available in the Resident Terms.

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full Accommodation Contract for a comprehensive understanding of their cancellation policies.