MDIS Residences@Stirling,
Singapore

When do I need to pay my course fees?

Course fees are payable after you sign the Standard PEI-Student Contract.

What payment methods are accepted?

You can pay using:

• Cash

• NETS (up to S$2,000 per transaction per day)

• Visa

• MasterCard

• AMEX

• Telegraphic Transfer (TT)

• Cheque

Are there any application fees?

Yes. A non-refundable application fee applies depending on your course level:

• S$109: Certificate / Diploma / Foundation / Advanced Diploma / Higher Diploma

• S$163.50: Graduate Diploma / Bachelor’s / Master’s

• S$218: Doctorate

(All fees are subject to GST unless stated otherwise.)

Are course fees inclusive of GST?

Yes. All course fees are generally inclusive of GST and government-related charges, unless otherwise stated.

Is there a limit on NETS payments?

Yes. NETS payments are limited to S$2,000 per transaction per day.

What information is needed for bank transfer or cheque payments?

You must include:

• Student name

• Passport or NRIC number

• Programme title

For cheques, also ensure:

• Payable to “MDIS Pte Ltd”

• Cheque is crossed

• Details written on the back of the cheque

What happens if I pay my instalment late?

A late payment administrative charge of S$100 (excluding GST) will be applied for each late instalment.

Can I cancel my course after I’ve paid?

Yes, but refunds depend on when you submit your withdrawal request relative to the course start date. A refund may be partial or not available if cancellation is made after the course has begun.

Is there a cooling-off period?

Yes. You are entitled to a 7-working-day cooling-off period from the date you sign the contract, during which you may receive a maximum refund if you withdraw.

Will I get a refund if I cancel before the course starts?

Yes, but the refund amount depends on timing:

• More than 60 days before start: 75% refund of fees paid

• Within 60 days before start: 25% refund

• After signing but before course starts (late withdrawal cases may vary): subject to refund policy conditions

What if I cancel after the course has started?

Refunds reduce depending on how long you have studied:

• Within 7 days after start: 10% refund

• Within 7-14 days after start: 5% refund

• After 14 days: No refund

What happens if MDIS cancels or cannot run my course?

If the course is cancelled, delayed, or cannot be delivered, you are entitled to a full refund of all course and miscellaneous fees within 7 working days, or you may be offered an alternative course.

Can I withdraw for personal reasons?

Yes. You can submit a written withdrawal request at any time, but:

• Any discounts or waivers will be cancelled

• Outstanding fees must still be paid

• Refund (if any) follows the standard refund table

How do I request a withdrawal or cancellation?

You must submit a written withdrawal form. You will receive confirmation within 3 working days, and an outcome within up to 4 weeks (if no refund is involved).

When will I receive my refund?

Approved refunds are processed within 7 working days after your request is confirmed.

Are there any fees that are non-refundable?

Yes:

• Application/administrative fees (e.g. S$109 deferment/transfer fee)

• Some instalment-related payments depending on timing

• Certain service fees or waivers may be forfeited upon withdrawal

What if I want to transfer or defer instead of cancelling?

• Transfer: You can move to another course (fees and approval apply)

• Deferment: You can pause studies for up to 1 year (approval required, S$109 fee applies)

What happens if I am expelled or removed from the course?

Refunds follow the standard withdrawal policy. Reasons include:

• Poor performance

• Low attendance

• Misconduct or plagiarism

• Cheating or disciplinary issues

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full Accommodation Contract for a comprehensive understanding of their cancellation policies.