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Axis Overview

Location

What is the platform’s role? It only connects students with property providers. It does not manage properties, verify listings, or take part in rental agreements. Users must deal directly with providers and are fully responsible for checking all terms and identities. How does applying work? Users submit basic details. No payment is required at the application stage. A consultant may follow up. What payments are accepted? Cards, bank transfers, and some digital wallets. Cash and offline payments are not accepted. Users must ensure cards are enabled for international use. What does rent include? Often includes utilities, Wi-Fi, security, maintenance, and shared facilities but varies by property. What extra fees exist? May include reservation fees, deposits (usually refundable), utility charges, and sometimes application fees. Are instalments available? Depends on the property and may require a guarantor. Is a deposit required? Some properties require it. It is usually refundable if there is no damage or unpaid rent. When is the deposit refunded? Typically, within 4-8 weeks after tenancy ends. What is the payment deadline? Bookings are held for 72 hours. Payment must be completed within this time. How do I know if the payment worked? You’ll see confirmation; otherwise, check your payment method or retry. Why hasn’t my booking updated? Updates may be delayed; contact support if it persists. Can I pay one time? Yes, if supported. Are CITCON payments allowed? Yes, for rentals in limited regions. Property purchases are not processed.

Payment Terms

What is the cooling-off period? A period of up to 14 days from deposit payment, during which you can cancel and receive a deposit refund. Can I use it freely? No. It is not intended for casual or undecided bookings. What happens after it ends? The deposit is non-refundable. You may need to pay full rent or find a replacement tenant. Non-payment may lead to legal/contractual action or credit impact. Can I cancel due to visa or school rejection? Yes, but only with valid supporting proof. Who is responsible for understanding the contract? The student is fully responsible before booking. When do I accept the terms? Once the booking is completed. Can terms be changed by the website? No. Terms are set by the accommodation provider and local law. What governs the contract? The rental contract, provider notices, and local law. What is the legal effect? The contract is legally binding, whether paper or electronic. What happens if I cancel after the cooling-off period? No refund. You may need to pay full rent or find a replacement tenant. How does replacement tenancy work? The new tenant pays the current market price, which may be higher. Will I get help finding someone? Support may be provided, but it is not guaranteed. The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full accommodation contract for a comprehensive understanding of their cancellation policies.&nbsp;

Cancellation Policy

Argentine Peso

Australian Dollar

Bahraini Dinar

Boliviano

Brazilian Real

Canadian Dollar

Chilean Peso

Colombian Peso

Costa Rican Colón

Czech Koruna

Danish Krone

Egyptian Pound

Euro

Guatemalan Quetzal

Hong Kong Dollar

Hungarian Forint

Icelandic króna

Indian Rupee

Indonesian Rupiah

Israeli Shekel

Japanese Yen

Malaysian Ringgit

Mexican Peso

Nepalese Rupee

New Taiwan Dollar

New Zealand Dollar

Nicaraguan Córdoba

Norwegian Krone

Omani Rial

Panamanian Balboa

Peruvian Sol

Philippine Peso

Polish Zloty

Renminbi

Romanian Leu

Russian Ruble

Singapore Dollar

South African Rand

South Korean won

Sterling Pound

Swedish Krona

Swiss Franc

Thai Baht

Turkish Lira

UAE Dirham

Ukrainian Hryvnia

US Dollar

Vietnamese Dong

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Email

Phone Call

WhatsApp

Line

Afghanistan

Albania

Algeria

American Samoa

Andorra

Angola

Anguilla

Antarctica

Antigua and Barbuda

Argentina

Armenia

Aruba

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Bouvet Island

Brazil

British Indian Ocean Territory

Brunei

Bulgaria

Burkina Faso

Burundi

Cambodia

Cameroon

Canada

Cape Verde

Cayman Islands

Central African Republic

Chad

Chile

China

Christmas Island

Cocos (Keeling) Islands

Colombia

Comoros

Congo

Congo, The Democratic Republic of the

Cook Islands

Costa Rica

Côte dIvoire

Croatia

Cuba

Cyprus

Czech Republic

Denmark

Djibouti

Dominica

Dominican Republic

East Timor

Ecuador

Egypt

El Salvador

Equatorial Guinea

Eritrea

Estonia

Ethiopia

Falkland Islands

Faroe Islands

Fiji Islands

Finland

France

French Guiana

French Polynesia

French Southern territories

Gabon

Gambia

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guam

Guatemala

Guinea

Guinea-Bissau

Guyana

Haiti

Heard Island and McDonald Islands

Holy See (Vatican City State)

Honduras

Hong Kong

Hungary

Iceland

India

Undergraduate

Postgraduate

English Language

Miss

Swimming Pool

Arabic

Thai

Chinese

Taiwanese

4 Bedroom 4 Bathroom

3 Bedroom 3 Bathroom

2 Bedroom 2 Bathroom

Axis

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