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Paying in instalments for international students requires a UK guarantor.

Payment Terms

<ol><li dir="ltr">Holding Deposit&nbsp;</li><li dir="ltr">You’ll pay a holding deposit once you book your room. This is to secure your room.&nbsp;</li></ol><ul><li dir="ltr">It's important to note that the holding deposit is non-refundable if the tenancy agreement is not signed within a strict&nbsp;14-day period.&nbsp;</li><li dir="ltr">Once you sign your tenancy agreement, the holding deposit becomes a refundable security deposit. You’ll get it back after your tenancy is over if there’s no damage done to the room or the communal areas.&nbsp;</li><li dir="ltr">&nbsp;By paying your holding deposit, you give full consent to use the details that you’ve provided to conduct a search against the sanction list in any chosen country. Note: You've got the right to prohibit any kind of search, but the provider won’t be able to proceed with your application.&nbsp;</li><li dir="ltr">You can pay rent upfront or in instalments&nbsp;(with a UK guarantor)&nbsp;</li><li dir="ltr">Relevant checks will be made to confirm your place at your university, and then you’ll receive an online offer with the tenancy agreement through the Student Portal online.</li><li dir="ltr">You’ll get a full refund on the holding deposit if the provider can’t offer you a room or a suitable alternative.&nbsp;</li></ul><ol start="3"><li dir="ltr">Cancellation within the cooling-off period</li></ol><ul><li dir="ltr">You can cancel within 14 days of receiving the accommodation offer and get a full refund of the holding deposit.&nbsp;</li><li dir="ltr">You generally lose your holding deposit if you cancel after the cooling-off period.&nbsp;</li><li dir="ltr">Exception: You can get out of the tenancy agreement even after your cooling-off period if: &nbsp;</li></ul><ol><li dir="ltr">You’re a first-year undergraduate student who didn't get accepted to your chosen university or got accepted to a different one (with proof).</li><li dir="ltr">You couldn’t get a UK visa (with proof)&nbsp;</li></ol><ul><li dir="ltr">You might be released from the tenancy agreement and get some rent refunded (minus the holding deposit), if you find someone to replace you.&nbsp;</li></ul><ol start="4"><li dir="ltr">Period before you enter your tenancy agreement</li></ol>CRM Students have the right to return your holding deposit and cancel your booking if any of the following occurs:&nbsp;<ul><li dir="ltr">Provide any misleading information</li><li dir="ltr">If you fail to complete your application or provide grantor details and supporting documentation within a reasonable time.</li></ul><ol start="5"><li dir="ltr">Cancellation after moving in&nbsp;</li></ol>It’s hard to leave during your contract term; there are some alternative options, including:&nbsp;<ul><li dir="ltr">Find a replacement tenant who can take over your contract and who meets the specific criteria (age, student status, guarantor).&nbsp;</li><li dir="ltr">You’ll still pay a £50 administration fee, even if you find a replacement.&nbsp;</li><li dir="ltr">If you still can’t find a replacement, you’re responsible for the full rent payment until the end of your contract.</li></ul><ol start="6"><li dir="ltr">Cancellation by CRM Students or the landlords</li></ol><ul><li dir="ltr">Your booking will be cancelled if you fail to do the following:&nbsp;</li></ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 1. Fail to sign the tenancy agreement within 14 days of receiving the offer (outside the cooling-off period).&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;2. If you didn’t check in on your start date (outside the cooling-off period). &nbsp;<ul><li dir="ltr">Once you sign your tenancy agreement, it can only be terminated by mutual agreement or under specific circumstances.&nbsp;</li></ul><ol start="7"><li dir="ltr">Room and tenancy changes&nbsp;</li></ol><ul><li dir="ltr">You can extend your tenancy before the start date (subject to availability). However, you can’t shorten your stay.&nbsp;</li><li dir="ltr">&nbsp;You can change your start date if you want.&nbsp;</li><li dir="ltr">If you wish to upgrade your room or move to a different room type that is the same type as the original, you can do so for free before your start date (subject to availability).&nbsp;</li><li dir="ltr">Room swaps after the start date cost £50.</li></ul>

Cancellation Policy

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