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หอพักนักศึกษาแห่งนี้ตั้งอยู่ใจกลางเมือง Birmingham ซุปเปอร์มาร์เก็ตอยู่ไม่ไกลจากหอพักแห่งนี้เลยและยังมีแหล่งช้อปปิ้ง บาร์ คลับ และร้านอาหารในบริเวณใกล้เคียงหอพักนี้ให้บริการอินเตอร์เน็ตความเร็วสูง ประกันทรัพย์สิน ค่าใช้จ่ายทุกอย่างรวมไว้ในค่าเช่าแล้ว มีที่ออกกำลังกาย โซนอ่านหนังสือ ที่เก็บจักรยาน มีเครื่องซักผ้าให้บริการและที่จอดรถยนต์ (มีค่าใช้จ่ายเพิ่มเติม) มีทีมนิติบุคคลไว้คอยดูแล กิจกรรมปฏิทิน สวนและเล้าจ์ส่วนกลาง มีความยืดหยุ่นสำหรับผ่อนชำระค่างวดและสำหรับการเข้าพักเป็นคู่ของห้องสตูดิโอเดี่ยวโดยไม่มีค่าใช้จ่ายเพิ่มเติม ทางหอพักยังมีโยคะคลาสฟรีเพื่อให้นักศึกษาได้ผ่อนคลาย** ไม่มีค่ามีค่ามัดจำสำหรับการจองของปี 20/21 **&nbsp;** ทางหอพักมีความยืดหยุ่นในการผ่อนชำระ **&nbsp;** มีห้องแฟลต 6 เตียงสำหรับการจองแบบกลุ่ม **&nbsp;

The Heights Roost Overview

Location

1. Payment to Secure Booking<ul style=""><li dir="ltr">A payment is required at the time of booking to secure the room.</li><li dir="ltr">Accepted methods: card or open banking transfer. </li></ul>2. How Booking Payment is TreatedEngland<ul style=""><li dir="ltr">Any rental payment made at booking is deducted from the final rent instalment.</li><li dir="ltr">If the rental agreement is signed on or after 1 August, the first instalment must be paid according to the payment schedule.</li></ul>3. Rent Payment Schedule<ul style=""><li dir="ltr">Students can select a preferred payment schedule during booking.</li><li dir="ltr">The full payment schedule is available before accepting the rental agreement. Payments must be made in line with the agreed schedule. </li></ul>4. Guarantor &amp; Payment Liability<ul style=""><li dir="ltr">A guarantor is required (subject to eligibility criteria).</li><li dir="ltr">The guarantor is responsible for any unpaid rent or outstanding balances. Student Roost will contact the guarantor only if payments are missed.</li><li dir="ltr">Failure to provide a guarantor may result in booking cancellation. </li></ul>5. Dual Occupancy (If Applicable)<ul style=""><li dir="ltr">Both residents are jointly liable for rent. An additional fee applies and must be paid according to the payment schedule. </li></ul>6. Discounts &amp; Incentives<ul style=""><li dir="ltr">Discounts or cashback offers are subject to campaign terms.</li><li dir="ltr">Typically applied to the final rent instalment.</li><li dir="ltr">Prices may vary due to dynamic pricing. </li></ul>7. What Rent IncludesRent includes:<ul style=""><li dir="ltr">Utility bills</li><li dir="ltr">Internet</li><li dir="ltr">Contents insurance</li><li dir="ltr">Access to communal spaces</li><li dir="ltr">Maintenance service (excluding resident-caused damage)</li><li dir="ltr">Parcel service </li></ul>Rent does not include:<ul style=""><li dir="ltr" style="">Laundry usage (where applicable)</li><li dir="ltr" style="">Optional internet or insurance upgrades</li></ul>

Payment Terms

Can my booking be cancelled before I check in?Yes. Your booking may be cancelled if:<ul style=""><li dir="ltr">Rent or deposits are unpaid</li><li dir="ltr">A valid guarantor agreement is not provided</li><li dir="ltr">You fail to check in within 14 days of the tenancy start date (unless otherwise agreed)</li><li dir="ltr">You are unable to start or continue your course</li></ul>Can my tenancy be terminated after I move in?Yes. Termination may occur if:<ul style=""><li dir="ltr">You are no longer a full-time student in the UK</li><li dir="ltr">You engage in criminal or anti-social behaviour</li><li dir="ltr">You breach the tenancy/occupation agreement</li><li dir="ltr">Rent remains unpaid via legal proceedings</li></ul>Termination does not remove liability for unpaid rent or contractual obligations.What is the cooling-off period?You may cancel for a full refund of deposits and payments if you cancel:<ul style=""><li dir="ltr">Within 3 days of accepting your agreement</li><li dir="ltr">Within 24 hours if your booking is made on or after 1 August</li></ul>The cooling-off period ends once you collect your keys.What happens if I cancel after the cooling-off period?You remain liable for rent for the full tenancy term, unless:<ul style=""><li dir="ltr">You meet the Cancellation Criteria, or</li><li dir="ltr">You provide a suitable replacement tenant/contract holder</li></ul>What qualifies as a replacement tenant?The replacement must:<ul style=""><li dir="ltr">Be a student</li><li dir="ltr">Meet the property’s accommodation preferences</li><li dir="ltr">Have no outstanding arrears</li><li dir="ltr">Sign the agreement for the remaining tenancy period</li></ul>A £50 tenancy takeover fee applies. Takeovers are only permitted until 31 May of the academic year.When can I cancel without penalty?Cancellation may be approved under the following Cancellation Criteria:<ul style=""><li dir="ltr">Visa refusal (application declined, not later revoked)</li><li dir="ltr">Academic failure (required grades not achieved; no longer a student)</li><li dir="ltr">Exceptional circumstances, including:<ul><li dir="ltr">Serious medical conditions</li><li dir="ltr">Bereavement</li><li dir="ltr">Other qualifying ANUK/Unipol Code grounds</li></ul></li></ul>What evidence is required?Official supporting documents from relevant authorities, such as:<ul style=""><li dir="ltr">UCAS</li><li dir="ltr">Visa authorities</li><li dir="ltr">Universities or recognised institutions</li></ul>How do I request cancellation under these criteria?Submit your request via email or written notice. Include all required supporting evidence.When does my liability end if cancellation is approved?<ul style=""><li dir="ltr">Before the tenancy start date → Release applies from the tenancy start date (after approval)</li><li dir="ltr">After the tenancy start date → Release applies 4 weeks after evidence approval<ul><li dir="ltr">Rent remains payable until the release date</li></ul></li></ul>Will my deposit be refunded?Yes. The damage deposit will be returned minus:<ul style=""><li dir="ltr">Any unpaid rent</li><li dir="ltr">Charges for room/flat damages</li></ul>What situations do NOT qualify for cancellation?<ul style=""><li dir="ltr">Completing exams or the academic year early</li><li dir="ltr">Change of mind</li><li dir="ltr">Single-semester courses</li><li dir="ltr">Online study</li><li dir="ltr">Choosing to commute</li></ul>In these cases, you must find a replacement tenant.Are there different rules by location?<ul style=""><li dir="ltr">England → Governed by ANUK/Unipol National Code; Housing Act 1988 applies</li></ul>The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full Accommodation Contract for a comprehensive understanding of their cancellation policies.

Cancellation Policy

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The Heights Roost

Very friendly staff and polite. it’s my sons first year in the heights so l hope he will be enjoying it.

Lived at The Heights for 2 years and never had a problem. All staff were extremely helpful and always very welcoming. I would definitely recommend as a place to reside, it is in the perfect location for both BCU and Aston students.

Staff are lovely and helpful. Security are chill, the flats are decent, there’s a gym which is great. It’s a very social place, great for new students wanting to make friends. Ordering parcels and fast food is so easy and we’re not directly in the centre on Birmingham which is nice. But still so close to everything you need such as shops, uni campus and night clubs.

The Heights has been an amazing home for me for months, it’s close to everything I need. The staff are very helpful and welcoming. Constantly there to support you no matter what.

I think my flat is great, there were a few issues at first, but all was sorted as soon as possible! It is a great place to stay, except for the people that tend to be loud outside, however that is not the Heights fault. Just a consequence of living in town.

Everything here is great!

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Taiwanese

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A 12.92m² en-suite room located within a 6-bedroom flat features a small double bed with under-bed storage, wardrobe, study desk with a chair, private bathroom, shared kitchen, and living area. 

En-Suite

An en-suite room located within a 6-bedroom flat, with a small double bed, wardrobe, under-bed storage, study area, private bathroom, shared kitchen, and living area.

En-Suite Silver

A 28.7m² self-contained studio with a small double bed, wardrobe, study desk with a chair, en-suite bathroom, private dining, and fully fitted kitchenette

A self-contained studio with a small double bed,  wardrobe, under-bed storage, en-suite bathroom, private kitchen and living area. **Dual occupancy available at no extra cost. **Accessible rooms are available on request.

The Heights Roost

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