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Bedding is not included in our rates, so please bring your own. If you forget, you may be able to find bedding for sale locally.

Your mail will be delivered to a secure mailbox in your apartment. Larger packages or those that require a signature will be held at the front desk for you. You will be notified if you have a package at the front desk, and you should pick it up as soon as you can.

Yes, most sites are equipped with WiFi

We do not allow any of the following:* Candles* Fireworks* Chinese lanterns* Incense* Incense burners* Kerosene* Petrol* LPG gas and LPG gas appliances* Compressed gas and compressed gas appliances* Rice cookers (unless CE marked)* Shisha pipes* Gas burners* Oil burners* Tea lamps* Halogen heaters* Exposed element heaters* Fan heaters* Real Christmas trees* Mains voltage Christmas lights* Portable cooking stoves

You can always check with our accommodation experts regarding the viewing options available, these range from virtual tours to group facility tours.

Group bookings are possible and can be arranged; however, they depend on availability.

If both of you are students and have chosen a room that accepts dual occupancy, such as some studio types, we can arrange for you to have a dual occupancy.