The Recording Rooms

Hi everyone, I have lived in the Recording Rooms for a year. I had quite a good time in my first year living here. However, things changed drastically and the behaviour of the staff at the Recording Rooms disappointed me a lot. I have no where to approach to since the staff refused to respond to my requests. Therefore, I decided to talk about this matter here. The case started during the Covid-19 pandemic. As an international student, I had to go back to my home country mandatorily such that I could continue my studies safely. At this point, I had left my items in my room and I had managed to go back to the Recording Rooms before my contract ends (my contract ends in September). Unfortunately, due to the seriousness of the pandemic, I sought for the Recording Rooms staff if they could help with my concern. I asked them through email: “Do you provide any kinds of service that would help me to donate my items?” Afterwards, I received a response, which says “Once you have decided, we will kindly assist you”. To make it clear, I had never decided to make the staff to arrange my items. After a few weeks, I decided to go back to the UK and arrange the items by myself. However, the staff responded to me that they thought I wished to donate my items and they took my items to be donated to the charity. I was outraged at this point. In short, my room was then cleared and most of my items were packed in bags without my consent before my tenant contract ends. Frustratedly, after I have packed my items at my room, I found out that some of my items are missing: a rice cooker, a pink speaker, black shoes and chopsticks. I tried to contact the staff again but the staff refused to respond to me since they think my behaviour is inappropriate. To be honest, when a person find out his/her things are taken away without any notice, how would a person be still in a kind tone? Throughout the arrangements, the staff only picked up my phone once after more than 10 calls from me, and what I got was a disrespectful manner from a woman staff. Even I talked to them through emails, they did not care about the trouble at all! All in all, the staff in the Recording Rooms are in an extremely irresponsible manner at handing services for a tenant. After I packed my items at my room, I still couldn’t find the missing items - a rice cooker, a pink speaker, black shoes and chopsticks. I could not get any response from the staff at the Recording Rooms and I feel so helpless now. I hope anyone who can see this post can be aware of the behaviour of the staff at the Recording Rooms. Even the covid pandemic may be an excuse, such behaviour could never be justified!

The friendly staff here, always willing to help you out with every single trouble. Nice to talk to and share your life with them at the same time practice your English. Do not miss out on this excellent opportunity to live here and befriend with these lovely people!

Good location to the university and supermarkets. Safeguarded and well-equipped with friendly staffs willing to help. A great experience in Recording Rooms! Would definitely recommend.

A really lovely place to live, Super friendly, helpful and kind staff/ team/management on site . Very lovely atmosphere and super close to the university (like literally a two minute walk to the gate next to the starbucks). It is also in close proximity to a tesco, sainsbury , pharmacy and other places to eat. However, be aware that there is no actual oven in a studio and just a microwave. But other than that a very good place to live especially as a student ( both international and domestic)