About The Rackhay
Living here you will be close to hundreds of stores, restaurants and cafes. You will also be close to various transportations as Both the Bristol bus station and the train station are 15-minute walks from The Rackhay.
The Rackhay Bristol student home is located near Bristol’s centre. It is a Bristol student housing that depends on a shared living style with single rooms available to all students. Single rooms all come with a shared kitchen and bathroom.
The property also comes with various amenities. There are secured door-entry systems, and CCTV cameras placed around the property. There are also maintenance and customer service teams available 24 hours. The price includes the Wi-Fi, contents insurance, and all other bills, making it great for students who are looking for hassle-free living.
*The building accepts dual occupancy on studios and some One-Bedroom flats. There is a new policy in place which incurs a 25% surcharge on the weekly rate.
Please note that the tenancy will be under one student name only as we cannot have 2 tenants listed on the contract. The booking form should include the name of the student who will be responsible for the rent and the name of the second tenant.
International students can pay in 4 instalments for long-term bookings without a UK guarantor.
Please note that to complete bookings we require the following:
- The £250 Advance Rent as stated on the tenancy document (for the avoidance of doubt, no Advance Rent is required for bookings in Scotland).
- Payment details – International students can choose to pay by bank transfer or by card.
- The tenancy agreement needs to be agreed both by the student and the guarantor.
All the above requirements need to be submitted to our International team within a maximum period of 2 days from the submission of the booking form. Any booking that is not completed within 2 days will automatically be cancelled.
7-Day Cooling-Off Period
Unite Students has 2 policies in place:
- No Place No Pay
- No Visa No Pay
If a student did not obtain the results needed to attend the university of their choice in the UK, the student needs to provide the copy of the UK university rejection letter, or the exam results showing they didn’t reach the grades needed for their university in the UK.
These documents need to be sent within 7 days of receiving them. The documents must show the student’s name and the date at which it was sent to them.
(If IELTS results are received in June and Unite is informed in August that the student wants to cancel, we will not be able to refund the £250 to the student).
If a student fails to obtain a visa to come to the UK, the rejection letter must be sent within 7 days of receiving it.
The cut-off date on our website for these 2 policies (No place, no pay and no visa no pay) is on the 23rd August. However, this year, we have been able to accept some cancellations and to refund the £250 to students after this date, on a case-by-case basis. This only applied to students who received their results late in August.
If a student wants to cancel a booking for any other reason (they changed their mind, they found alternative accommodation etc), the student will need to find a replacement or he will remain liable for the whole rent.
You can help the student to find a replacement to take over their room. Once a replacement is found, we will cancel the booking for the original student and process the booking for the replacement student.
If the booking for the replacement student doesn’t go to “complete” status, the original student remains liable for the rent.